Privacy Policy

1. Overview and Scope

Mobyte PTY LTD ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is collected and processed in a legal, fair, and transparent manner. This Privacy Policy outlines our practices regarding information collected through our website (mobyte.co.za) and client intake systems.

As a registered South African company, Mobyte complies strictly with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

2. Information We Collect

We collect personal information that you voluntarily provide to us when completing our contact or quote forms, including:

• Contact Information: Name, Email Address, and Phone Number.
• Professional Details: Company Name and Service Requirements.
• Project Context: Message text and Project Description.
• Security Data: Metadata and anti-spam verification parameters to prevent malicious form submissions.

3. Purpose and Legal Basis for Processing

Under POPIA, we process your information under the following legal bases:

• Consent: By submitting a form and checking our consent box, you explicitly authorize us to process your data to address your query.
• Pre-Contractual Steps: To prepare project assessments, draft service agreements, and issue quotes at your request.

We process personal data solely to reply to inquiries, assess software specifications, coordinate design workshops, and prevent malicious form submissions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against loss, abuse, unauthorized access, or disclosure. All transmission channels are encrypted over SSL/TLS (HTTPS). Access to the contact mailboxes is strictly restricted to authorized partners and administrators.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may only disclose your data if required by law or to protect our legal rights in compliance with South African legislation.

6. Your Rights under POPIA

You have the right to request access to the personal data we hold about you, request corrections or updates, or object to/withdraw consent for processing. To exercise any of these rights, please reach out to our designated Information Officer by submitting a request through our secure Contact Form.